We collect and store your personal data and information usage is required for the following reasons:
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address, and phone number, and data retention is required to serve our customers for example shipping out all online orders, for all kinds of after-sales service or for any official recall by the manufacturer or authorities.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We may use technologies like cookies to collect data so that we can serve you better. We may also collect your name, email, and phone number which you provide us when signing up on our website.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
All other information collected is confidentially stored and will not be disclosed unless needed as per the requirement of the law authorities or in case of any disputes.
Redirect or Links To External Sites
There are many external links / URLs that are embedded in various sections/pages of our website. Those websites may collect personally identifiable information about you. We are not responsible for the privacy practices or the content of those linked websites.
CONSUMER BEHAVIOURAL ADVERTISING
We might use your personal information through social media platforms to provide you with targeted advertisements. Note that Gears For Ears does not have any right or control over it. Most of these online advertisements are controlled and run by the respective social media/tech companies and Gears For Ears just might use the affiliated tools to run any advertising campaign or such. Official newsletters by Gears For Ears will be sent only to the email addresses given by the customer while creating a unique Customer ID, which is a mandatory thing if you place an order through Gears For Ears, both online and offline.
Sharing & Securing Your Personal Information
We won’t share your information with any kind of telemarketer or any third-party entity unless, of course, we take your permission. Your basic information (Name, Phone, E-mail, and Shipping Address) will need to be shared with any courier companies, credit card processing companies, vendors, etc. to be able to let them function to fulfill your order requirement. In case of any fraud detection and security measures, your information will need to be shared with law enforcement agencies for the safety of our website and team and affiliated partners.
Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
You can request to view or delete your personal data anytime.
Any registered customer can alter or change their personal information details by accessing the edit profile option at any time from our website. In case of any technical difficulties, you can write to us at info@gearsforears.com or drop a message on one of our socials the best way is to drop by our physical store and request to edit customer information details.
Third-Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the way your personal information will be handled by these providers.
Remember that certain providers may be in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Your Consent
By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy.